Inability to understand the difference between the job responsibilities of a BA and BSA can add significant resource risk to a CRM project. In order to understand this further let’s explore the difference between a BA and BSA. Difference between BA and BSA- A person in the role of Business
We are all living in the shadow of COVID-19 (coronavirus). This outbreak of this virus will have direct and indirect effect on our jobs, careers and the way we work. Here are some thoughts, opinions and recommendations based on my experience in the CRM market for the last 15 years.
Many enterprise customers have implemented multiple Salesforce orgs. There is often a need to consolidate these orgs into a single org due to standardization of business processes and the demand from users to work in an integrated environment. Consolidation is also required when businesses discover more interdependencies between the processes
We will talk about how an existing Salesforce org can be assessed. Here are the needs for Org assessment: When a system integrator is taking over an org from an existing support team to perform production support and continuous application development In case of an implementation of a fresh org
Maintaining the integrity of a project team’s roles and responsibilities is most important for a CRM implementation. If not paid attention to, this becomes a major risk on implementations and that is why I am writing about this here. Integrity is often compromised due to mismanagement of resources and as
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