Category: CRM implementation

Total 14 Posts

Understanding the differences between Business Analyst (BA) and Business systems analyst (BSA) in the context of CRM implementations

Inability to understand the difference between the job responsibilities of a BA and BSA can add significant resource risk to a CRM project. In order to understand this further let’s explore the difference between a BA and BSA. Difference between BA and BSA- A person in the role of Business

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