Let me start by explaining the meaning of expression “Angry Young Man”. The expression comes from Bollywood (India’s Hollywood). One of the legendary Indian Bollywood Superstar acted in a film made in early 1970’s. The film was about ills prevailing in the society and it’s about how a young cop
This writeup will deal with customer definition process on greenfield CRM implementations. Future state customer definition is one of the foundational pillars of CRM transformation programs. Customer definition is a very broad and multi-dimensional exercise. Customer definition can happen at multiple levels in an enterprise and at each level it
Comments