Maintaining the integrity of a project team’s roles and responsibilities is most important for a CRM implementation. If not paid attention to, this becomes a major risk on implementations and that is why I am writing about this here. Integrity is often compromised due to mismanagement of resources and as
Enterprise stakeholders often complaint about user adoption for CRM applications. There are many scenarios where a CRM application is built but the usage/adoption is nil. This can be due to many reasons: Application is built in a silo. End user feedback is not incorporated Poor data quality– At the time
We are often asked to scope out and estimate the work effort on greenfield and ongoing CRM implementations. Here is the methodology that can be used to scope, estimate and resource load an implementation. I have prepared the methodology for Salesforce implementations Prepare Estimation Factors Put hours against each estimation
Let me start by explaining the meaning of expression “Angry Young Man”. The expression comes from Bollywood (India’s Hollywood). One of the legendary Indian Bollywood Superstar acted in a film made in early 1970’s. The film was about ills prevailing in the society and it’s about how a young cop
A lot of people ask me – What is it that a Solution or an Application architect does on an implementation over and above the roles like Technical Lead, Admin, Business analyst, Developer. My answer is that in addition to designing and testing a solution the most important function of
Comments