Tag: CRM implementation

Total 11 Posts

COVID ’19, Contact Tracing and CRM

In my earlier Blog titled ‘CRM Implementations in the Shadow of Coronavirus’,  I detailed how CRM implementations are impacted by Coronavirus and what are some of the do’s and don’ts for every player involved in the CRM ecosystem. In this blog, I am connecting the dots between COVID-19 (Coronavirus), Contact

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Lead to Cash Processes

Lead to Cash processes come into play when we are implementing CRM on the sales side. They outline the lifecycle of a customer acquisition and product sales including  revenue and cash recognition. Lead to cash can be executed either in a single system or multiple systems depending on the scope

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