Enterprise stakeholders often complaint about user adoption for CRM applications. There are many scenarios where a CRM application is built but the usage/adoption is nil. This can be due to many reasons: Application is built in a silo. End user feedback is not incorporated Poor data quality– At the time
We are often asked to scope out and estimate the work effort on greenfield and ongoing CRM implementations. Here is the methodology that can be used to scope, estimate and resource load an implementation. I have prepared the methodology for Salesforce implementations Prepare Estimation Factors Put hours against each estimation
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